Please check back regularly to keep track of any privacy policy updates.

Baytown Meals on Wheels cares about your privacy and believes in transparency. That’s why we are committed to being clear about our privacy practices. We only collect the personal information necessary to deliver our services, and we handle it carefully.

This policy explains our privacy practices for baytownmow.org (we’ll refer to it as the “site”) and our other services provided by “Baytown Meals on Wheels,” together with “we,” “us,” and “our”). We’ll refer to the site and our other services as the “services.” This privacy policy describes why and how we collect and use the personal information of our customers and website visitors. It also describes your options to choose how we use your personal data and how to contact us with any concerns and requests to in relation to that. Baytown Meals on Wheels is a company registered and existing under the laws of Texas, USA, with registered address: 3900 North Main St., Baytown, TX, USA, and is the data controller of any personal data that we collect from you.

If you have any questions, comments or concerns about any aspect of our privacy policy, please contact us using the details set out in the “Further questions and contacts” section at the end of this privacy policy.

Below you will find information about the following:

  • Collection of information
  • How we utilize information
  • Purpose of data processing
  • Cookies, beacons, tags, pixels
  • How we share your personal information and who we share it with
  • International transfers
  • Security measures
  • Retention periods
  • Your rights
  • Age restrictions
  • Changes to the privacy policy
  • Further questions and contacts

1. Collection of Information

When you access and browse the site (including when you submit personal information to us through data entry fields on the website) we will collect the following from you:

Information you provide:

Contact information – Other than the cookies that we use to help us present our website to you, we do not collect personal data on our website. If you make donations using the third-party partners whose services we use, we do not collect or store your contact information on our website.

Information from your use of our services or third-parties

Automated information – We do not collect automated information about you, including your IP address, referral URL, exit URL, browser software, operating system, date/time, and/or clickstream data.

Website Analytics tools – We do not use analytics tools, including to track information about you or your visit to our site.

2. How we utilize information

We do not collect, store, or use information about you or your visit. This website exists to provide information — including information about how you may contact us through other means — not to collect it.

3. Purposes of data processing

When you access or use our website, our website software may attempt to determine the kind of device you are using to view our site. Regarding this collection of device-related data:

  • We strive to collect only the minimum personal data that we need to deliver any services to you.
  • We aim for full clarity on how we use your information to comply with legal or other lawful purposes, and we respect your privacy.
  • We make sure we only use your information for the purposes for the purposes for which you have given us permission.
  • We rely on a number of legal bases to use your information, as set out in this policy:

Legal obligations – Our use of your personal information is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims; for example, if we are requested to disclose your personal information to regulatory bodies or law enforcement authorities; or to use your personal information for tax calculation and reporting.

Our legitimate interests – Necessary for the purposes of our legitimate interests, such as to:

  • Run, grow, develop, and deliver our services;
  • Detect and prevent fraudulent activities;
  • Enhance the security of our network and information systems;
  • Understand how people interact with our website and tailor the presentation of our information accordingly;
  • Determine the effectiveness of our promotional campaigns and advertising; and
  • Enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our customers.

Consent – We rely on your consent for us to use your personal information.

4. Cookies, beacons, tags, pixels

We use cookies to collect some of the information set out in this policy. A cookie is a small piece of data sent from a website and stored in your web browser on your computer, mobile or other handheld device, while you are browsing a website.

Our site uses cookies to tailor our website to your device. Cookies can be used for user tracking, but we do not normally use them for these purposes. They can also be used for technical purposes, such as to offer improved and more personalized services, and other relevant communication tailored to you and your website visit.

You can manage your preferences regarding cookies by modifying your browser settings. Please note that if you simply disable all of our cookies or cookies in general in your browser settings, you may find that certain sections or features of our site will not work.

5. How we share your personal information and who we share it with

All personal information collected by Baytown Meals on Wheels is treated as confidential. We disclose all or some of your data in the limited circumstances described below and with appropriate safeguards to your privacy:

If we are required by law – We will disclose information about you in response to a subpoena, court order, or other legitimate governmental request.
Our Baytown Meals on Wheels employees and independent contractors – We will disclose information about you to our Baytown Meals on Wheels business partners, external consultants, auditors, collaborators or other third parties, our employees, and individuals who are our independent contractors and who need to know the information in order to help us provide our services or to process the information on our behalf, and also for administrative purposes, billing, and all other purposes related to the management of your account. We require all of them to comply strictly with this privacy policy.

Third Party Vendors – We will share information with third-party vendors based within the United States, Canada and European Union, Data Center services providers based within the United States, European Union and Singapore, external advisors/consultants, business partners, accounting and legal companies, collaborators based within United States and the European Union, who need to know information about you in order to provide various services on our behalf. This group includes vendors that help us provide our services, such as payment providers that process your credit card information or information about alternative payment methods and invoicing, and accounting companies as well as vendors that help us prevent fraud. We will only share information about you that is necessary for the third party vendor to provide the requested service. These companies will process the provided data under instructions of Baytown Meals on Wheels and in compliance with this privacy policy. We do not authorize vendors to retain, share, store or use your personally identifiable information for any secondary purposes. The third-party vendors include companies that operate in various industries, such as fraud detection, technology service, Internet information providers, payments and data processors, specialty finance, media, Internet content & information industries, advertising & marketing and technologies, that are located in the territory of the European Union and the United States.

To Protect Rights and Property – We will share account and personal information with companies, organizations, or individuals when we believe in good faith that access, use, preservation, or disclosure of the information is necessary to meet any applicable law, comply with regulation, legal process or enforceable request; to enforce or apply our Terms of Service and other agreements; to investigate potential violations; to protect against harm to the rights, property, or safety of Baytown Meals on Wheels, our users, or the public, as required or permitted by law. To the extent that we are legally permitted to do so, we will take all reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.

Business Transfers – In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Baytown Meals on Wheels goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events happens, we will take any reasonable steps to notify you, and this privacy policy would continue to apply to your information and the party receiving your information shall continue to use your information, but only consistent with this privacy policy.

With Your Consent – With your explicit consent or at your direction, we may share and disclose information you have authorized us to with third parties. We will not, however, sell, rent, share or otherwise disclose personally identifiable information for commercial purposes in any way that is contrary to the commitments made in this privacy policy. We will take all reasonable steps to notify you regarding when and what information might go to third parties, and you will be able to choose whether to share it or not.

6. International transfers

We do not host, store, or otherwise transmit your personal information internationally; our third-party partners may only do so if necessary in order to process any donations you might make.

7. Security measures

We do not use Secure Sockets Layer (SSL) software to encrypt our website, but  if you enter information on the site of one of our third-party partners, the information you enter there uses SSL, in order to protect security during transmission to and from that site. These transactions are subject to strong security measures.

Although we take measures to maintain the safety and security of your personal information, please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently, please note that we cannot fully guarantee the security of any personal information that you transfer over the Internet to us or to one of our partners.

8. Retention periods

We retain no personal records about you our your visit(s) to our site. Out site logs do not contain information that could identify you personally, and these logs are purged annually.

9. Your Rights

To learn which of your personal information we are collecting and storing, please email rparker@baytownmow.com. We can help you to:

  • Consider any valid request to transfer your personal data to a third party provider of services (data portability); and
  • We will consider all those requests. However, certain personal information may be exempt from those requests in certain circumstances, which include a need to keep processing information for our legitimate interests or to comply with a legal obligation. If such an exception applies, we will notify you when responding to your request. Please note that we may ask you to provide us with information necessary to confirm your identity before responding.

10. Age Restrictions

Baytown Meals on Wheels does not provide services or collect information from any individual under the age of 18. If you are under the age of 18, you are not allowed to use any website services we provide, and you must request that your parent or guardian use the site instead. Should you have evidence that someone under the age of 18 has provided personal information to us, please contact us using the details set out in the “Further questions and contacts” section below.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. If we decide to change our privacy policy, we will post the updates to this privacy policy here and in any other place we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances — if any — we disclose it.

12. Further questions and contacts

If you have any questions regarding this privacy policy, if you wish to exercise any of your rights in relation to your personal information, or if you want to object to the collection or processing of your data by Baytown Meals on Wheels, whether entirely or partially, please contact us at rparker@baytownmow.com or 1-281-427-2145.